Privacy Policy

1. Introduction

Welcome to Tradez Log ("we", "us", or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading journal platform at tradezlog.com and any related mobile or desktop applications (collectively, the "Service").

Please read this policy carefully. By accessing or using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information you provide directly to us and information generated through your use of the Service:

• Account information: Name, email address, password, and profile details you provide when creating an account.
• Trade data: Trade entries, notes, screenshots, tags, strategy labels, and performance records you log in the Service.
• Payment information: Billing name, address, and payment method details processed securely through our payment provider. We do not store full card numbers on our servers.
• Usage data: Pages visited, features used, session duration, IP address, browser type, and device identifiers collected automatically.
• Communications: Messages you send us via email or support channels.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service.
• Personalize your experience and surface relevant analytics insights.
• Process transactions and send related billing confirmations.
• Send product updates, newsletters, and marketing communications (you may opt out at any time).
• Respond to your support requests and resolve disputes.
• Monitor and analyse usage patterns to enhance performance and security.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share your information only in the following circumstances:

• Service providers: Trusted third-party vendors (hosting, analytics, payment processing, email delivery) who process data on our behalf under confidentiality agreements.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate notice.
• Legal requirements: When required by law or in response to valid legal process, or to protect the rights, property, or safety of Tradez Log, our users, or the public.
• With your consent: In any other circumstances, with your explicit consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymise your personal data within 90 days, unless we are required to retain it for legal or regulatory purposes.

6. Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, and regular security audits. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain sessions, remember preferences, and collect usage analytics. You can control cookie settings through your browser preferences. Disabling cookies may affect certain Service functionality.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing.
• Data portability — receive a copy of your data in a machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@tradezlog.com.

9. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice in the Service. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@tradezlog.com
• Website: tradezlog.com